What this page covers
This page names the third parties that process personal data for ReframeCV, what they do, which categories of data they handle, and where they are located. Our Privacy Policy describes these providers by category; this page names them.
Marketing email
Used only for people who opted in to marketing email.
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| Amazon Web Services (Amazon SES) | Delivery of marketing emails | Email address, name, message content | Ireland (EU, eu-west-1) Safeguard: AWS Data Processing Addendum |
| Listmonk (self-hosted) | Subscriber management for marketing email | Email address, name, plan, number of CVs, credit balance, signup date, last activity, signup method | Our own servers (no third-party processor) |
Hosting and infrastructure
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| A server hosting provider in Turkey | Hosting of the website, app, and database | Website, app, and database content | Turkey |
AI processing
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| OpenAI | AI processing for resume generation, ATS scoring, and content creation | Resume content and job posting text. Not used for model training; may be retained temporarily for abuse monitoring. | United States Safeguard: Standard Contractual Clauses (OpenAI Data Processing Addendum) |
Transactional email
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| Resend | Delivery of account and service emails (account verification, notifications, receipts) | Email address, email content | Ireland (EU, eu-west-1) Safeguard: Resend Data Processing Agreement |
Payments
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| Dodo Payments (Dodo Payments Inc. and Dodope Payments Limited) | Payment processing, invoicing, and tax collection (Merchant of Record) | Payment details. We do not store your card number. | United States and United Kingdom Safeguard: Standard Contractual Clauses with the UK Addendum (Dodo Payments Data Processing Agreement) |
Analytics and tags
Both load only if you accept optional cookies in the banner.
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| Google Tag Manager and Google Analytics | Website analytics to understand usage patterns and improve the Service | Usage data such as pages visited and tool interactions, cookie identifiers | United States and other countries Safeguard: EU-U.S. Data Privacy Framework and Standard Contractual Clauses |
| PostHog | Product analytics on our website and app (page views, interactions, feature usage) | Events, technical device information, approximate location from IP address, identifier. For signed-in app users: email address, first name, last name. | EU (EU-hosted servers) |
Support chat
Loads only if you accept optional cookies in the banner.
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| Chatwoot (Chatwoot, Inc.) | Live chat support on our website and app | Chat messages. For signed-in app users: name and email address. | United States (Chatwoot Cloud) Safeguard: Standard Contractual Clauses |
Storage and content delivery
| Vendor | Purpose | Data categories | Location |
|---|---|---|---|
| Cloudflare (R2 storage and CDN) | Storage and delivery of images and resume files | Images and resume files | Eastern Europe (R2 location hint EEUR); CDN delivery from Cloudflare's global network Safeguard: EU-U.S. Data Privacy Framework and Standard Contractual Clauses |
Changes to this list
We update this page when we add or replace a subprocessor and change the date above. Material changes are announced as described in our Privacy Policy.
Questions
Questions about this list: hello@reframecv.com.